Terms & Condition for 2025
Digital Art Fair Asia Edition - Hong Kong Ticketing:
Terms & Conditions: Ticket Refund Policy for Digital Art Fair 2025
By purchasing a ticket to Digital Art Fair 2025, you agree to the following refund policy and event details:
Event Dates and Ticket Types
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Official Opening Days:
26th-30th September 2025
Digital Art Fair at West Kowloon Cultural District. These are exclusive opening days, with special events and exhibitions.
(Tickets for this event are non-transferable and are eligible for a refund based on the conditions outlined below).
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Public Tickets:
28th-30th September 2025
Open to the general public for the full event, including exhibitions, talks, and installations.
(Public tickets follow the same refund and administration deduction policy).
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Art Path Only – Daytime Wellness Passes:
21st-24th September 2025 (12-5pm)
Access to the Art Path and specific installations. (Daytime passes are non-transferable and refundable only as per the terms below). -
Vernissage Tickets:
These tickets allow entry during the entire duration of the Art Path and the indoor art fair from 26th-30th September 2025. (Vernissage tickets are also non-transferable and refundable according to the refund policy). -
Family Pass:
Families can attend only from 28th-30th September 2025, allowing access to the fair at a discounted rate. (Family Passes are non-transferable and refundable under the same conditions). -
Concession Pass:
Offered for students, seniors, and individuals with disabilities, providing discounted entry. (Concession Passes are also non-transferable and refundable in accordance with the terms below).
Children's Entry Policy:
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Children under 5 years old can enter the fair for free.
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Children aged 6-18 years must hold a Concession Ticket and must be accompanied by an adult at all times.
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Children are not permitted to enter VIP workshops but can access the VIP lounge when accompanied by an adult.
Ticket Refund Eligibility:
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Requests for refunds must be made no later than 30 days before the event date (by 27th August 2025).
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Refund requests made after this deadline will not be considered, and no refunds will be issued.
Refund Amount:
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For valid refund requests, you will be entitled to receive the ticket price minus an administrative fee of HKD 100 per ticket.
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The remaining amount will be refunded.
Refund Process:
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Refund requests must be submitted in writing to [insert email or contact details] with proof of purchase attached.
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Once a refund request is received and confirmed eligible, refunds will be processed within 10 business days.
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Refunds will be issued using the original payment method used at the time of purchase.
Non-Transferability of Tickets:
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Tickets are non-transferable unless otherwise stated.
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Any resold or transferred tickets will not be eligible for refunds.
Event Changes or Cancellation:
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In the event of full cancellation by the event organizers, you will receive a full refund of the ticket price, minus the HKD 100 administrative fee per ticket.
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If the event is rescheduled, your ticket will remain valid for the new date. Refund requests for rescheduled events will be handled at the discretion of the event organizers.
Dispute Resolution:
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Any disputes regarding the refund process will be handled by Digital Art Fair Ltd. at its sole discretion.
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By purchasing a ticket, you agree to comply with the terms of the refund policy outlined above.
Changes to These Terms:
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The event organizers reserve the right to modify these terms and conditions at any time without prior notice.
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Any updates will be reflected on the official Digital Art Fair 2025 website.
通過購買數字藝術博覽會2025的門票,您同意以下退款政策和活動細則:
數字藝術博覽會2025
票務退款政策
活動日期及票種
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正式開幕日:
2025年9月26日至30日
數字藝術博覽會於西九文化區舉行, 將舉辦特別活動和展覽。
(此活動的門票不可轉讓,並根據以下條款有資格退款)。
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公眾票:
2025年9月28日至30日
向公眾開放的全活動,包含展覽、講座和裝置藝術。
(公眾票遵循相同的退款及管理費用扣除政策)。
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藝術路之– 日間通行證:
2025年9月21日至24日 每天12-5pm
進入藝術路徑及特定裝置。(日間通行證不可轉讓,僅按照以下條款可退款)。
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開幕式門票:
此門票允許在2025年9月26日至30日的整個藝術路徑和室內藝術博覽會期間無限次入場,可於每天帶一名朋友進場。 (開幕式門票同樣不可轉讓,並根據退款政策可退款)。
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家庭通行證:
家庭僅可在2025年9月28日至30日期間入場,以折扣價入場。 (家庭通行證不可轉讓,並在相同條件下可退款)。
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優惠通行證:
提供給學生、老年人和殘疾人士,提供折扣入場。 (優惠通行證也不可轉讓,並根據以下條款可退款)。
兒童入場政策:
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5歲以下的兒童可免費入場。
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6-18歲的兒童必須持有優惠票,並必須在成年人陪同下始終進入。
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兒童不得進入VIP工作坊,但可以在成年人的陪同下進入VIP休息室。
票務退款資格:
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退款請求必須在活動日期前30天內提出(截止至2025年8月27日)。
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此截止日期後提出的退款請求將不予考慮,且不予退款。
退款金額:
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對於有效的退款請求,您有權在扣除每張票HKD 100的管理費用後,獲得票價的退款。
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退款將退還剩餘金額。
退款流程:
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退款請求必須以書面形式提交至 [插入電子郵件或聯絡資訊],並附上購買憑證。
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一旦收到並確認退款請求符合條件,退款將在10個工作日內處理。
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退款將通過購買時使用的原付款方式發放。
票務不可轉讓性:
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除非另有說明,票務為不可轉讓。
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任何轉售或轉讓的票務將不具備退款資格。
活動變更或取消:
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如果活動主辦方完全取消活動,您將收到門票價格的全額退款,但需扣除每張票HKD 100的管理費用。
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如果活動重新安排,您的票務仍然有效。對於重新安排活動的退款請求,將由活動主辦方自行決定處理。
爭議解決:
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關於退款流程的任何爭議將由 數字藝術博覽會有限公司 全權處理。
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購買門票即表示您同意遵守上述退款政策的條款。
條款變更:
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活動主辦方保留在任何時候修改這些條款和條件的權利,恕不另行通知。
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任何更新將反映在 數字藝術博覽會2025 的官方網站上。
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如對我們的退款政策或活動細節有任何疑問,請通過 info@digitalartfair.io與我們聯絡。
數字藝術博覽會有限公司
2025年